Logging out of WinCustomize, clearing your browsers cache and cookies, and logging in again should fix that. In most cases this is due to the site not recognizing your new user level (current customer). and are now looking to download skins from WinCustomize, you might run into an issue with getting an “access denied” error or a message telling you subscribe. If you are a new customer, and have just purchased WindowBlinds, Object Desktop, etc. I wanted to put together a quick article on some common troubleshooting tips and general info that will solve many issues without having to wait for support to get back to you. We have been getting a ton of e-mails about WinCustomize accounts, many regarding downloads, access levels, and user accounts.
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